H.h. Franchise Unit Growth

Unit Counts (Item 20)

Openings & Closures (Item 20)

Why H.h. Franchise Unit Growth Data Matters

Item 20 of the H.h. franchise FDD is the most predictive single section in the document. The table tracks how many units opened, closed, transferred, or were terminated across the system over the past three years. A franchise that grew 15% per year tells a very different story than one that stayed flat or shrank — even if both have identical Item 19 revenue numbers.

Closures vs. transfers: The two columns mean different things. A closure means a franchisee shut down and walked away — usually because the unit wasn't profitable. A transfer means the unit changed hands but stayed open — which can be neutral (retirement, relocation) or negative (the original franchisee couldn't make it work and sold to escape). High transfer rates without growing closures often signal an unhappy franchisee base that's exiting at first opportunity.

Healthy benchmark: Annual closure rates of 5% or less are typical for healthy senior care systems. Closure rates above 10% per year suggest unit-level economics are stressed somewhere — labor costs, royalty load, market saturation, or all three. Look at the trend, not just the absolute number — closures rising year over year is a stronger signal than a single bad year.

Cross-reference H.h. franchise unit growth with the franchisor's pipeline (units in development) and any geographic concentration. A system that's growing in absolute count but only in one region may be hitting saturation in its core market. Talk to franchisees from Item 20 in different geographies to triangulate whether the growth story holds nationally or is a regional phenomenon.